Lasting Lessons from Wharton
Early on in my career I was fortunate that one of my first employers gave me the opportunity to go to the Executive Management Program at the University of Pennsylvania’s Wharton School and I learned many things that have served me well throughout my entire career. Here are some of the top lessons I learned at Wharton: No one plans to fail but most people fail to plan. I never cease to be amazed...
The Secret of Sales Success
Most sales trainers overly complicate the sales process. They teach techniques such as probing questions, trial closes, assumptive closes, and many, many other ways to make a sale. While these techniques have their place in selling, the true secret of sales success is building relationships with your customers. All things being even near equal, customers buy from people they like better than other...